Data protection

Is writtenwritten in capital letters.

Data protection

We inform you here about the use of personal data, how we process it and what options you have as a visitor to this website.

Automatic data storage

Nowadays, when you visit websites, certain information is automatically created and stored, including on this website.

When you visit our website as you are doing now, our web server (computer on which this website is stored) automatically saves data such as the IP address of your device, the addresses of the subpages visited, details of your browser (e.g. Chrome, Firefox, Edge,…) and the date and time. We only use this data in anonymized form for statistical purposes and do not pass it on, but we cannot rule out the possibility that this data may be viewed in the event of unlawful conduct.

Security

Unfortunately, the transmission of information via the Internet is not completely secure. We use commercially reasonable physical, managerial and technical safeguards to preserve the integrity and security of your personal information. However, we cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.

Storage of personal data

Personal data that you transmit to us electronically on this website or via e-mail, such as your name, e-mail address, address or other personal details when submitting a form - for example when booking a room - will only be used by us for the purpose stated in each case.

We only use your personal data for communication and order processing. We do not pass on your personal data without your consent, but we cannot rule out the possibility of this data being viewed in the event of unlawful behavior.

The following website functions collect, store and process personal data:

  • Reservation request
  • Booking a reservation
  • Pre-check-in
  • Credit card transmission
  • Activation of the hotel WLAN
  • Regular guest club

 

You can book rooms via our website using an interface to Hotelpartner YM GmbH (or Hotelpartner Management GmbH Schweiz International Marketing). For this purpose, we collect data from the person making the booking, including name, address and credit card details. The data is transmitted to Hotelpartner (operator of the booking engine) and to WireCard (Wirecard Central Eastern Europe GmbH) for credit card verification.

Your rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/.

E-mail

If you contact us, we may save a copy of the correspondence.

TLS encryption with HTTPS

We use https to transmit data tap-proof on the Internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data. You can recognize the use of this data transmission security by the small lock symbol at the top left of the browser and the use of the https scheme as part of our Internet address.

Cookies

We use so-called cookies on our website to recognize multiple use of our offer by the same user/internet connection owner. Cookies are small text files that your Internet browser stores on your computer. They are used to optimize our website and our offers. These are mostly so-called "session cookies", which are deleted again at the end of your visit. In some cases, however, these cookies provide information to recognize you automatically. This recognition is based on the IP address stored in the cookies. The information obtained in this way is used to optimize our services and make it easier for you to access our website. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website.

Google Analytics

The Hotel Neue Post GmbH uses the web analysis service Google Analytics of the company "Google Inc.", 1600 Amphitheatre Parkway, Mountain View, 94043 CA, USA, (hereinafter referred to as "Google"). Google Analytics stores information about your use of this website (including your IP address) in cookies. (Information about cookies can be found above in this privacy policy). The information stored by Google Analytics in the cookies is transmitted to a Google server in the USA, where it is stored and analyzed. We would like to point out that Google Analytics has been extended by the code "gat._anonymizeIp(); on our website. This ensures anonymized collection of IP addresses (so-called IP masking). As a rule, the IP addresses are shortened on Google servers in member states of the European Union or signatory states to the Agreement on the European Economic Area before being stored or transmitted to the USA. The unabridged IP address is only transmitted to Google servers in the USA in exceptional cases, in which case the IP address is also truncated before it is stored.

Google uses the transferred data on our behalf for the purpose of evaluating your use of our website, compiling a report on website activity and providing us with other services relating to the use of our website. (There is therefore a contract for commissioned data processing between us and Google). The use of Google Analytics therefore serves to continuously improve our website and optimize your user experience. Our legitimate interest in data processing also lies in these purposes (Art. 6 (1) f) GDPR).

In addition, by clicking a button on this website, you expressly consent to the processing of the data collected by Google in the manner and for the purposes described above (Art. 6 (1) lit. a) GDPR).

You can also prevent the collection of your data by Google Analytics, its transmission to Google and the evaluation there by deactivating cookies (see above).

You can also prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent the future collection of your data by Google Analytics when you visit this website: Deactivate Google Analytics. Google also provides an opt-out add-on for the most common desktop browsers. This prevents Google Analytics from being executed and personal data about your use of our websites (as well as your IP address) from being transmitted to Google and the data from being analyzed by Google. You can download and install the browser plugin here: http://tools.google.com/dlpage/gaoptout?hl=de

Notwithstanding this, the data collected by Google Analytics is automatically deleted by default after 14 months at the latest, even without any action on your part.

For more information on the purpose and scope of data collection and further processing and use by Google, as well as information on your rights and configuration options to protect your personal data, please see the following links

at http://www.google.com/analyt ics/terms/de.html and

at http://www.google.com/intl/de/analytics/privacyoverview.html.

Google Tag Manager

We also use the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager only implements tags. This means that no cookies are used by Google Tag Manager and no personal data is collected. The Google Tag Manager triggers other tags, which in turn may collect data, but the Google Tag Manager does not access this data. If certain websites have been deactivated at domain or browser level (see section 6 above regarding the deactivation of cookies), this will remain in place for all tracking tags if they are implemented with Google Tag Manager.

Social media buttons with Shariff

We use the c't project "Shariff" on our website. "Shariff" replaces the usual share buttons of social networks and thus protects surfing behavior.

"Shariff" only integrates these social network share buttons on our website as a graphic that contains a link to the corresponding social network. By clicking on the corresponding graphic, you will be redirected to the services of the respective network. The Shariff button only establishes direct contact between the social network and our visitors when the visitor actively clicks on the share button. Only then will your data be transmitted to the respective social network. If the Shariff button is not clicked, however, no exchange takes place between you and the social networks. You can find more information about the c't project "Shariff" here.

We integrate the following social networks with "Shariff" on our website:

  • Twitter
  • Facebook
  • Google
  • Pinterest
  • Linked In
  • Xing

 

Facebook privacy policy

On this website we use functions of Facebook, a social media network of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. You can find out which functions (social plug-ins) Facebook provides at https://developers.facebook.com/docs/plugins/. Information may be transmitted to Facebook when you visit our website. If you have a Facebook account, Facebook can assign this data to your personal account. If you do not wish this to happen, please log out of Facebook. The privacy policy, what information Facebook collects and how they use it can be found at https://www.facebook.com/about/privacy/.

Facebook Pixel

This website uses Facebook Pixel, a web analytics service provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") on the legal basis of overriding legitimate interest (analysis of website usage). We have concluded a data processing agreement with Facebook for this purpose. Some of the data is transferred to the USA. The transfer of data to the USA takes place on the basis of the Privacy Shield.

When you visit our website, a connection to the Facebook servers is established via software and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by website users.

According to Facebook, Facebook will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage.

Facebook may also transfer this information to third parties where required to do so by law or where such third parties process the information on Facebook's behalf.

Detailed information on how Facebook handles user data can be found in Facebook's privacy policy.

Regular Guest Club

This website uses KunLeiSys guest club software(regular guest area). The provider is GASTROpoint GmbH, Pommernstraße 17, 83395 Freilassing, Germany. KunLeiSys Guest Club Software is a service used to organize and manage the Guest Club, offers, loyalty points, event emails and newsletter distribution.

You can register for the Guest Club on our website. We only use the data entered for the purpose of using the respective offer or service. The mandatory information requested during registration must be provided in full. Otherwise Kunleisys will reject the registration. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time free of charge. You can do this via the unsubscribe link in the email or by unsubscribing from the Guest Club.

The data you provide for the purpose of the Guest Club will be stored by KunLeiSys until you unsubscribe and will be deleted from both our servers and the servers of GASTROpoint GmbH after you unsubscribe and delete your Guest Club account. In the event of important changes, for example to the scope of the offer or technically necessary changes, KunLeiSys will use the e-mail address provided/stored during registration or in your profile to inform you in this way. Statutory retention periods remain unaffected. KunLeiSys has concluded a contract with GASTROpoint GmbH for commissioned data processing and fully implements the strict requirements of the data protection authorities when using KunLeiSys guest club software.

Trivago

On this website we use functions of Trivago, a booking platform of the company trivago N.V., Bennigsen-Platz-1, 40474 Düsseldorf, Germany.

As a result, personal data may also be transferred to Trivago. We do not monitor this data exchange and do not store anything about it.

If you would like to know more about how Trivago uses your data, you can find all the information in the Trivago Privacy Policy at https://www.trivago.at/datenschutzerklaerung.

TripAdvisor

On this website, we use functions of TripAdvisor, a booking platform of TripAdvisor LLC, 400 1st Avenue, Needham, MA 02494 USA.

As a result, personal data may also be transferred to TripAdvisor. We do not monitor this data exchange and do not store anything about it.

If you would like to know more about the use of your data by TripAdvisor, you can find all information in the TripAdvisor Privacy Policy at https://tripadvisor.mediaroom.com/AT-privacy-policy.

Zell Am See - Kaprun

We use functions of Zell am See - Kaprun Tourismus GmbH, Brucker Bundesstr. 1a, 5700 Zell am See, Austria on this website.

As a result, personal data may also be transferred to "Zell Am See - Kaprun". We do not monitor this data exchange and do not store anything about it.

If you would like to know more about the use of your data by "Zell Am See - Kaprun", you can find all information in their privacy policy at https://www.zellamsee-kaprun.com/de/impressum.

Twitter privacy policy

On this website we use functions of Twitter, a social network of Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland.

As a result, personal data may also be transmitted to Twitter. We do not monitor this data exchange and do not store anything about it.

If you would like to know more about how Twitter uses your data, you can find all the information in the Twitter privacy policy at https://twitter.com/de/privacy.

If you have an account with Twitter, you can change your privacy settings in your account settings at

LinkedIn privacy policy

We use functions of the social media network LinkedIn of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, on our website.

By accessing pages that use such functions, data (IP address, browser data, date and time, cookies) is transmitted to Pinterest, stored and analyzed.

If you have a LinkedIn account and are logged in, this data will be assigned to your personal account and the data stored in it.

The privacy policy, what information LinkedIn collects and how they use it can be found at https://www.linkedin.com/legal/privacy-policy.

Pinterest privacy policy

We use buttons and widgets from the Pinterest social media network, Pinterest Inc, 808 Brannan Street, San Francisco, CA 94103, USA, on our website.

By accessing pages that use such functions, data (IP address, browser data, date and time, cookies) is transmitted to Pinterest, stored and analyzed.

The privacy policy, what information Pinterest collects and how they use it can be found at https://policy.pinterest.com/de/privacy-policy.

XING privacy policy

We use functions of the social media network XING of XING SE, Dammtorstraße 30, 20354 Hamburg, Germany, on our website.

When you access pages that use such functions, data (IP address, browser data, date and time, cookies) is transmitted to XING, stored and analyzed.

If you have a XING account and are logged in, this data will be assigned to your personal account and the data stored in it.

The privacy policy, what information XING collects and how they use it can be found at https://www.xing.com/privacy.